Refund Policy

Nardin d.o.o. outlines the following conditions under which refunds will not be issued:

1. EU Right of Withdrawal: As digital content delivered immediately upon 
payment, our products are exempt from the standard 14-day EU right of 
withdrawal under Directive 2011/83/EU, Article 16(m). By completing your 
purchase, you acknowledge and agree that you waive this right once 
download or access begins.

2. Downloaded Products: Refunds are not available if downloading of the 
product has started, except in cases where the product is faulty or not 
fit for use. In such instances, you have the right to have the product 
repaired or replaced.

3. Digital Products: As Nardin d.o.o. deals exclusively in digital 
products that are accessible immediately upon purchase, refunds will 
generally not be provided once the product has been downloaded.

If you have a reasonable explanation why you need a refund please write 
to rok@roknardin.com

Provide your order number, the email address used for registration, a 
detailed description of your issue, and any relevant screenshots.

Eligibility for a refund is determined within 30 days from the purchase 
date, as indicated in your Order Confirmation Email from Nardin d.o.o.

We encourage customers to review all product details and system 
requirements thoroughly before making a purchase to ensure satisfaction 
and compatibility.